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Frequently Asked Questions
You can start using Prestige Case immediately after signing up. Our onboarding process takes less than 5 minutes.
Yes, we provide custom enterprise solutions with advanced features, dedicated support, and flexible deployment options.
Absolutely. We use enterprise-grade security measures and comply with Indonesian data protection laws and international standards.
We offer comprehensive documentation, video tutorials, and can arrange custom training sessions for your team.
Looking for custom enterprise solutions? We offer:
- • Custom integrations and APIs
- • Dedicated support and training
- • On-premise deployment options
- • Volume pricing and contracts
Office Hours
Monday - Friday: 9:00 AM - 6:00 PM (WIB)
Saturday: 10:00 AM - 4:00 PM (WIB)
Sunday: Closed
Emergency support available 24/7 for enterprise customers
General Inquiries: 24-48 hours
Sales Questions: 4-8 hours
Technical Support: 8-24 hours
Times may vary during holidays and weekends